FAQ

 

Can I change my shipping address after my order has been placed?

Once an order is placed, we pack and ship your order within 24-48 hours, so it's not always possible to process address change requests. If you notice an error, please email us ASAP so we can try to make a correction(s) to your package before it departs. There's no guarantee we can make it, especially once it leaves our warehouse, but we'll do everything we can! 

How Long is the processing period?

Order processing times are between 1-2 business days after the day you placed your order.

How long is the transit period?

5 to 7 business days for Switzerland Orders. 10 to 12 business days for USA orders.

Will my order come in one package?

Depending on the size of your order you may receive separate packages that may possibly arrive 1-2 business days apart.

Do you ship internationally?

At the moment, we ship only to Switzerland and the United States. 

I received a damaged item, what should I do?

If you receive a damaged or defective item, please contact us immediately at support@futuregadgettech.com with details and photos of the issue. We will work to resolve the problem promptly.

How can I track my order?

Simply click on Track Your Order and input your tracking number to see where your package is. If you need further assistance, we are always willing to help you.